Lunddurlacher information dissemination, communication, and pr evaluationmonitoring of csr. Nov 29, 20 the purpose of this thesis is to understand why companies decide to engage in csr and if csr policies have impacts on firms financial performance. Corporate social responsibility and sustainability. Using a sample of 199 large companies, they found that differences in environmental. The main objective of this master thesis is to examine how companies. The role of banks in corporate social responsibility. Develop csr commitments 42 key international csr initiatives of governmental or 52 intergovernmental bodies csr and human rights 54 task 4. The importance of sustainable business practices in the viennese accommodation industry submitted by marita raderbauer to the university of exeter as a thesis for the degree of master of sciences september 2011 this dissertation is an original piece of work, i acknowledge that i have read and understood the university rules concerning plagiarism.
Corporate social responsibility and sustainable business. As a result csr emerge as a safeguard to protect financial scandals and diminish reputation of the banks. Th e aim of this paper is to fi gure out whether csr strategy of bank aff ects satisfaction and loyalty of bank. In the last section there is systematized the evolution of the banking industry in romania and a model of csr applied in romanian banks, and finally conclusions and future research directions. Csr has become a critical aspect in strategic decision making of a firm. Nowadays an increasing amount of banks have taken up csr reporting and also more and more investment has been made regarding csr papunen, 20. Corporate social responsibility and financial performance of banks in the united states by waidi alani gbadamosi mba, the university of manchester, 2014 msc, enugu state university of science and technology, 2003 bsc, ogun state university, 1991 dissertation submitted in partial fulfillment of the requirements for the degree of. Wangondu a research project report submitted to the chandaria school of business in partial fulfillment of the requirement for the degree of masters. International business tax economics tilburg school of economics and management tilburg university tiffaney groen anr. Csr and financial performance in the banking sector in. Master thesis corporate social responsibility csr brage inn.
In todays global economy, corporate social responsibility csr is a core component of corporate strategy. This master thesis is dealing with the corporate social responsibility csr and its awareness in pakistani companies. The purpose of this thesis was to gather the knowledge about corporate social responsibility csr activities currently implemented by belarusian banking industry and identify the major areas of these activities. The beginning of 21st century in india has seen the term csr coming to the forefront of.
Ralitza germanova s034810 master thesis submitted as part of a fulfillment of degree masters in science. Effects of illegal behavior on the financial performance of us banking institutions. Corporate social responsibility, strategic planning process, stakeholder theory, csr communication. Masters thesis department of international business may 2015. The role of banks in corporate social responsibility shirley 1yeung hang seng school of management, china the purpose of this paper is to explore the perception of respondents on corporate social responsibility csr and banking practice of major banks in hong kong. Th is paper is focused on corporate social responsibility csr and its eff ects on satisfaction and loyalty of bank customers and employees in the czech republic. Actually, csr can be used as a strategy to convert a brand into a competitive advantage.
As for the role of banks in corporate social responsibility, they can be referred as an important. Master thesis the determinants of corporate social responsibility. Corporate social responsibility page 1 foreword in the context of my pre master strategic management i have been working on this bachelor thesis. This following masters thesis has been conducted during the 10th semester in msc. The aim of this thesis is to explore to what extent and how can corporate social responsibility contribute to helping in influencing the reputation of a company active in the financial sector in this case morgan stanley. The noragric master theses are the final theses submitted by students in. The influence of corporate social responsibility on business.
The adaptation of sustainability strategy by financial companies is becoming a. Corporate social responsibility has always been a part of the state bank. Banking sector, corporate social responsibility, financial institution, public sector banks, i. The beginning of 21st century in india has seen the term csr coming to the forefront of development of discussion. I, kumudini heenetigala, declare that the dba thesis entitled corporate governance practices and firm performance of listed companies in sri lankais no more than 65,000 words in length, exclusive tables, figures, appendices, references and of footnotes. The impact of corporate social responsibility on customer. Corporate social responsibility csr theory and practice. Corporate social responsibility and company performance. Th is criticism has been repeatedly refuted and csr is generally perceived as a strategy which is economically benefi cial in the longterm. Corporate social responsibility and organizational. Strategic isomorphism is a concept that explains the similarity of a focal organizations strategy to the strategies of other firms in its industry deephouse, 1996. All three companies had a strategy for csr and were. In chapter 3, a definition approach to corporate sustainability cs, the broader setting of cs, the distinction from corporate social responsibility csr and the different dimension of cs are discussed.
Corporate social responsibility csr within the banking industry. After the following motivation of the applied methodology chapter 2, the master thesis is structured as follows. Hence, the author conducted research on csr using the three noteissuing multinational banks hsbc, boc and scb. The study also aimed to evaluate, through content analysis, belarusian banks level of csr disclosure. The banking sector is in a leading position in discharging csr in the country. Evidence from sri lanka is no more than 100,000 words in length including. The role of banks in corporate social responsibility shirley 1yeung hang seng school of management, china the purpose of this paper is to explore the perception of respondents on corporate social responsibility csr and banking practice of major banks. Originalityvalue this paper increases the understanding of the relationship between corporate governance and corporate social responsibility. Hanna is the founding of banks to open the bank in california.
In the same time companies have started to understand that they can use csr as a strategy. Csr development in belarusian banking sector master s thesis 2014. Csr in banking the pursuit toward repairing legitimacy and. Corporate social responsibility and financial performance of banks in the united states by waidi alani gbadamosi mba, the university of manchester, 2014 msc, enugu state university of science and. Corporate social responsibility csr is a topic that has gained much. Professor joyce falkenberg university of agder, kristiansand 02.
All these three variables related to corporate social responsibility of a bank in the area under study. Finance dissertations csr banking industry financial. Carlsbergs corporate social responsibility strategy 29. The influence of corporate social responsibility on business practice. The respondent were to respond to the questions in each variables base on strength of 1 to 5. A thesis submitted in partial fulfilment for the requirements of the degree of. The purpose of this thesis is to examine the link between csr and financial performance. Corporate social responsibility and financial performance. Corporate social responsibility csr refers to strategies corporations or firms conduct their business in a way that is ethical, society friendly and beneficial to community in terms of development.
The dilemma of corporate social responsibility in china master s thesis, 78 pages, 1 appendix july 2009 key words. The dependent variable was customer retention of the bank as a measure bank performance. Understanding the key elements of a csr framework can help fulfill the principles of csr and improve the level of customer satisfaction for increasing market share and profits ultimately. The purpose of this thesis is to understand why companies decide to engage in csr and if csr policies have impacts on firms financial performance. Master thesis corporate social responsibility as competitive advantage and strategic necessity looking at firm vision and stakeholder perceptions by petter bruns. Effect of corporate social responsibility on organisation. Master of science thesis at bocconi university, completed in july 2009. This article analyses the meaning of csr based on some theories available in literature. Fostering sustainable tourism as strategy by development banks to alleviate poverty gunter greensocial innovations in hospitality and tourism sme businesses lunddurlacher how do dmos and ngos incorporate csr. Corporate social responsibility and financial performance of. Corporate social responsibility as competitive advantage. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext.
Methodology the master thesis presents and discusses the summarized results of a baseline. When it comes to data sampling, certain sample strategies are. The rationale for csr can be based on a moral argument, a rational. A systems approach for socially responsible capitalism abstract although the concept of corporate social responsibility csr has been advocated for decades and is commonly employed by corporations globally, agreement on how csr should be defined and implemented. Master thesis the importance of sustainable business. Corporate social responsibility csr is a much debated and ever changing topic. What characterizes corporate social responsibility strategies and do they have an impact on financial performance. Clarke s 1997 approach of convergence focuses on the ultimate goal of sustainability for all forms of tourism whereby the general movement in the right direction is most important. Pdf corporate social responsibility of islamic banks. Csr strategies are necessary for a successful business.
The skills and competences that i have learned during the last five months are very important to write the bachelor thesis and will eventually be useful for writing the master thesis. The csr positively affects the tendency and attitudes of customers regarding a company and its products. The research question is does corporate social responsibility contribute positively to customer attitudinal. After the crisis, central banks in many countries became responsible for sustaining financial stability. Result showed that corporate social responsibility spending has short term inverse effect on. Corporate social responsibility the role of the private sector in benefit sharing 2014.
Corporate governance practices and firm performance of. Corporate social responsibility the concept of corporate social responsibility is an abstract one. Csr as a driver of satisfaction and loyalty in commercial. The purpose of this master thesis research is to explain the potential differences in voluntary social disclosures in germany and sweden. The case of international certifiable management standards by konstantinos iatridis a thesis submitted in partial fulfilment for the requirements of the degree of doctor of philosophy at the university of central lancashire june 2011. Corporate social responsibility effects on competitive.
Pdf corporate social responsibility in the banking sector. Evidence from sri lanka is no more than 100,000 words in length including quotes and exclusive of tables, figures, appendices, bibliography, references and footnotes. The final empirical study in chapter five examined the role of corporate social responsibility and risk. Development of csr implementation strategy proposal.
Develop csr commitments 42 key international csr initiatives of. It also advocates and works to minimize the conflicts with stakeholders. To this end, central banks have developed their own corporate social responsibility strategies. This opens a future research area for the academic community. Impact of corporate social responsibility practices on the. English number of pages 96 permission for web publication. I, kamal tilakasiri, declare that the phd thesis entitled corporate social responsibility and company performance. The turn of events has pressurised firms to put serious efforts into a wide range of corporate social responsibility csr activities. What characterizes corporate social responsibility strategies. The purpose of this thesis has been to investigate the strategic effects of csr, and its influence on company. This study is based on quantitative analysis of a sample of 215 annual reports and separate csr reports of listed companies in stockholm stock exchange and frankfurt stock exchange. Researchers have not previously conducted an analysis from the viewpoint of banking and csr related practitioners from. Csr has become a critical aspect in strategic decision making of a firm primarily due to financial scandals and a drop in investors confidence. The impact of corporate social responsibility on corporate.
S thesis internal and external factors hampering sme growth a qualitative case study of smes in thailand. Corporate social responsibility csr has become increasingly important in. Implementing corporate social responsibility 18 task 1. As to why csr gets started, some authors argue that csr can be seen as either an integral part of. Bank, world bank and osmep for making themselves available for the interviews and. In the same time companies have started to understand that they can use csr as a strategy in order to gain benefits. This thesis is an examination of the financial consequences of corporations engaging in socially. The importance of sustainable business practices in the viennese accommodation industry submitted by marita raderbauer to the university of exeter as a thesis for the degree of master of sciences. Bachelor thesis in business administration, university of gothenburg, school of business, economics and law, management control, autumn semester 20 authors.
To ascertain how csr is implemented in organizations, some research uses a developmental framework to show change in awareness, strategy, and action over time, and posits stages of csr from. William hanna was awarded a smith barney in paris, tokyo, and beirut, lebanon. From a south african context, one of the most recent means of measuring csr has been through the use of the. An analysis of the factors affecting strategy implementation in kenya commercial bank by metric mukhalasie a project report submitted to the chandaria school of business in partial fulfillment of the requirement for the degree of masters in business administration mba. This thesis has issued how the banking sector use csr in dealing with. The influence of corporate social responsibility on international tax planning master thesis international business taxation track. Importance of context in assessing flexible work arrangements. Corporate social responsibility csr theory and practice in. In recent times, the corporate social responsibility is emerging as a significant feature of business. Csr, csr dilemma, dilemma, china the topic of this thesis is about. Research into integration of csr strategies of companies. Corporate social responsibility a case study about how to improve a companys csr work. An analysis into corporate social responsibility activity in banks before and after the financial crisis 2012 ref.
The aim of this thesis is to analyse if companies are fully integrating their corporate social responsibilities csr into their business or if they are mere cosmetic strategies. Masters thesis date april 2017 language of publication. Using the right csr communication strategy 1 management summary corporate social responsibility csr is an useful tool for companies to engage in environmental and social projects. Four empirical studies were undertaken of different but related financial aspects of corporate social responsibility csr, specifically. The objective is to see how different companies in pakitan multinationals and domestic view the csr concept in their strategy. Strategic management does parttime work make employees more efficient. Being social responsible has become a part of banks strategies. This thesis links corporate crises arising from irresponsible behavior to the csr initiatives taken to foster social legitimacy and reputation in the banking sector. The interest for csr has grown rapidly the recent years and people are starting to demand that companies take their social responsibility.